90-day programme
Week 10 of 12 — handover
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Better decisions, fewer fire drills.
We spend 90 days inside your company, fix the handful of processes that slow everything down, and hand them back to your team running.
Weekly ops review
Orders out on the promised day
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About Clearline
Founders rarely need another strategy deck. They need the ten jobs their company repeats every week written down, owned by a named person and measured, so the place keeps running on the days nobody is watching it. That is the whole of our work.
38
Founder-led companies advised
90
Days from first workshop to handover
11 hrs
Given back to the founder each week
£4.2m
Client costs taken out since 2019
How we work
We fix the process, not the symptom
Most of what a founder calls a people problem is a process nobody wrote down. We sit with the team for a fortnight, watch the work happen, and rebuild the three or four routines that everything else depends on.
Services
What you can buy, and what it costs
£1,800, one day
One day in your building. We map how work really moves, name the three things costing you the most, and you leave with a written plan you can start on Monday.
See what a day covers£9,600, paid monthly
The main piece of work. Two weeks watching, six weeks rebuilding the routines with the people who run them, four weeks handing over. You own it at the end, not us.
See the 90 days£1,450 a month
For founders who have the programme behind them. A half-day every fortnight, a standing look at the numbers, and someone to ring before a decision rather than after it.
See what a month looks like£450, two hours
A two-hour call and a four-page write-up: what is working, what is fragile, what we would fix first. The fee comes off a programme if you go ahead within a month.
Book a health check
Case studies
Harlow & Fen order promise
A coffee roastery was shipping 18% of wholesale orders late. We rebuilt the pick-and-pack routine and the weekly plan behind it. Late deliveries are now 3% and nobody works Saturdays.
Bramble Care rota rebuild
A home care provider was spending £31,000 a quarter on overtime to cover gaps found on the day. One rota, built a fortnight ahead with named cover, took that to £9,000.
Kestrel quote turnaround
A parts manufacturer took nine days to return a quote and lost work it never heard about. Pricing moved into one sheet with clear rules; quotes go back in two days and the win rate is up from 22% to 34%.
What clients say
"We had bought software twice for a problem that turned out to be a pick list in the wrong order. Clearline spent two weeks watching us work before they suggested anything. Late deliveries went from 18% to 3% and I have my Saturdays back."
"They wrote down the pricing rules we had been carrying in one person’s head, trained two others on them, and left. Quotes now go back in two days instead of nine, and we can see which ones we lose."
"Our rota was rebuilt every morning by whoever answered the phone first. It now goes out a fortnight ahead with named cover. Overtime fell from £31,000 a quarter to £9,000 and our carers stay."
"I expected a deck. What I got was three routines written on one page each, owned by people who are not me, and a number on the wall for each of them. The week is quieter and the business is not."
Notes
Short notes on running the place
Operations
The ten jobs your company repeats every week
Every company runs on a short list of jobs it does again and again. Write the list down and most of what looks like a people problem turns out to be a missing routine.
Founders
Why your team asks you the same question twice a day
Being asked the same thing repeatedly is not a sign your team is weak. It is a sign a decision has never been written down where they can find it.
Operations
A rota that survives August
A rota that only works when everyone turns up is not a rota, it is a wish. Build the cover in and the summer stops being a crisis.