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Case studies

Three we can talk about

Three engagements, with the numbers before and after. Names and figures are invented for this demonstration site.

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  • 38

    Companies advised

  • 90

    Days per programme

  • £4.2m

    Costs taken out

A client team in a weekly working session
Case studies
Two people marking up a process diagram on an oak desk

Harlow & Fen order promise

A coffee roastery was shipping 18% of wholesale orders late. We rebuilt the pick-and-pack routine and the weekly plan behind it. Late deliveries are now 3% and nobody works Saturdays.

  • Wholesale food
  • Process design
  • Handover
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An operations manager checking stock with a tablet

Bramble Care rota rebuild

A home care provider was spending £31,000 a quarter on overtime to cover gaps found on the day. One rota, built a fortnight ahead with named cover, took that to £9,000.

  • Home care
  • Rotas and staffing
  • Cost
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Two people working through numbers at a cafe table

Kestrel quote turnaround

A parts manufacturer took nine days to return a quote and lost work it never heard about. Pricing moved into one sheet with clear rules; quotes go back in two days and the win rate is up from 22% to 34%.

  • Manufacturing
  • Pricing
  • Reporting
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What clients say
  • "We had bought software twice for a problem that turned out to be a pick list in the wrong order. Clearline spent two weeks watching us work before they suggested anything. Late deliveries went from 18% to 3% and I have my Saturdays back."

    Dev Raichura

    Founder, Harlow & Fen

  • "They wrote down the pricing rules we had been carrying in one person’s head, trained two others on them, and left. Quotes now go back in two days instead of nine, and we can see which ones we lose."

    Adaeze Nwosu

    Operations Director, Kestrel Components

  • "Our rota was rebuilt every morning by whoever answered the phone first. It now goes out a fortnight ahead with named cover. Overtime fell from £31,000 a quarter to £9,000 and our carers stay."

    Tom Vasey

    Managing Director, Bramble Care

  • "I expected a deck. What I got was three routines written on one page each, owned by people who are not me, and a number on the wall for each of them. The week is quieter and the business is not."

    Mei Harada

    Co-founder, Saltmarsh Interiors

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