Harlow & Fen order promise
A coffee roastery was shipping 18% of wholesale orders late. We rebuilt the pick-and-pack routine and the weekly plan behind it. Late deliveries are now 3% and nobody works Saturdays.
Prices on the page, not after a call
Four ways to work with us, from a two-hour health check to the twelve-week programme. Every one has a fixed fee, a written scope and a date it finishes.
Services
What you can buy, and what it costs
£1,800, one day
One day in your building. We map how work really moves, name the three things costing you the most, and you leave with a written plan you can start on Monday.
£9,600, paid monthly
The main piece of work. Two weeks watching, six weeks rebuilding the routines with the people who run them, four weeks handing over. You own it at the end, not us.
£1,450 a month
For founders who have the programme behind them. A half-day every fortnight, a standing look at the numbers, and someone to ring before a decision rather than after it.
£450, two hours
A two-hour call and a four-page write-up: what is working, what is fragile, what we would fix first. The fee comes off a programme if you go ahead within a month.
Case studies
Three engagementswith the numbers attached
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Bramble Care rota rebuild
A home care provider was spending £31,000 a quarter on overtime to cover gaps found on the day. One rota, built a fortnight ahead with named cover, took that to £9,000.
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Kestrel quote turnaround
A parts manufacturer took nine days to return a quote and lost work it never heard about. Pricing moved into one sheet with clear rules; quotes go back in two days and the win rate is up from 22% to 34%.
What clients say
"We had bought software twice for a problem that turned out to be a pick list in the wrong order. Clearline spent two weeks watching us work before they suggested anything. Late deliveries went from 18% to 3% and I have my Saturdays back."
"They wrote down the pricing rules we had been carrying in one person’s head, trained two others on them, and left. Quotes now go back in two days instead of nine, and we can see which ones we lose."
"Our rota was rebuilt every morning by whoever answered the phone first. It now goes out a fortnight ahead with named cover. Overtime fell from £31,000 a quarter to £9,000 and our carers stay."
"I expected a deck. What I got was three routines written on one page each, owned by people who are not me, and a number on the wall for each of them. The week is quieter and the business is not."